1.1. These Terms apply to Welcome Rewards, VIP Rewards, VIP Tokens, VIP Boosts, Freebets, Free Spins and other promotional benefits offered by Sportbet.one, unless a specific promotion expressly provides otherwise.
1.2. Participation is also subject to the Sportbet.one General Terms and Conditions (the "General Terms"), the Sports Rules, the Responsible Gambling rules and any applicable promotion-specific terms.
1.3. Unless expressly stated otherwise, Welcome Rewards may be claimed only once by an eligible individual. Duplicate claims using additional or linked accounts are prohibited.
1.4. Each promotional offer is limited to one per person, family, household address, email address, telephone number, IP address or shared device (for example, a public library or workplace computer). Sportbet.one reserves the right to investigate accounts sharing IP addresses, devices, payment methods or other technical identifiers. Such connections may be considered indicators of potential promotional abuse and evaluated together with account activity, betting patterns and other available evidence. Sportbet.one may restrict promotional eligibility or take appropriate action where a violation is confirmed.
1.5. The following are prohibited: manipulation of promotional eligibility or rewards; fraudulent claims; minimal-risk betting; opposing bets; arbitrage betting; coordinated betting or coalitions intended to exploit reward mechanisms or circumvent platform restrictions; unauthorized automation; and exploitation of technical errors. Such activities may result in the cancellation of improperly obtained rewards and other measures in accordance with the General Terms.
1.6. Where ineligibility, an error or abuse is confirmed, Sportbet.one may withhold, correct or recover improperly awarded promotional rewards and related VIP XP or rank benefits, as permitted by applicable law and the General Terms.
1.7. Qualifying turnover for VIP progression and activity-based rewards generally includes eligible settled real-money stakes; void, cancelled, refunded and Freebet-funded stakes do not qualify unless a specific offer expressly states otherwise.
1.8. Reward availability, claim windows, expiry dates, eligible products and limits are governed by the relevant offer details displayed to the player.
1.9. Rewards are not available to players during an active self-exclusion or cool-off period. The issuance of relevant rewards may also be temporarily suspended while an account restriction or eligibility review is in progress, in accordance with the General Terms and applicable Responsible Gambling requirements.
1.10. Sportbet.one may correct duplicate credits, incorrect calculations and technical failures. Players may contact Customer Support to dispute a reward decision or request correction.
1.11. The General Terms require deposited funds to be wagered at least once before they can be withdrawn (the "Deposit Playthrough Requirement"). This is a general account rule that applies to all players regardless of VIP Rank. It is separate from, and not part of, any Welcome Reward or VIP Reward. No Welcome Reward or VIP Reward is subject to a wagering requirement.
1.12. Sportbet.one may amend future offers and these Terms by publishing updated conditions. Accrued valid entitlements will be handled in accordance with the applicable terms and law.
2.1. New eligible players may receive Welcome Rewards through Sportbet.one campaigns or approved affiliate offers.
2.2. Each offer specifies its eligible audience, reward type and value, activation process, availability period, active duration, applicable restrictions and expiry date.
2.3. Upon registration, eligible players may select one Welcome Reward from the following options: Rakeback Boost, Cashback Boost or Level Up Boost. Only one Welcome Reward may be selected per player.
Rakeback Boost and Cashback Boost provide benefits according to their respective offer terms. The Level Up Boost increases the rate at which VIP XP (Experience Points) are earned from qualifying gaming activity, allowing players to progress through VIP Ranks faster. Each Welcome Reward is subject to its own eligibility requirements and validity period.
2.4. Welcome Rewards do not create a separate promotional balance or any wagering requirement. Any cash rewards generated through an eligible enhancement remain subject to the standard cash account and withdrawal rules.
2.5. Where activation is required, a Welcome Reward must be activated before its displayed expiry. An unused expired reward cannot be activated retroactively except to correct a confirmed system error.
2.6. Only one Boost may be active on an account at a time, including a Boost activated through Welcome Rewards. Boosts cannot stack unless the applicable offer explicitly states otherwise.
2.7. Welcome Rewards are subject to one-claim limits and eligibility checks. Repeated registration or other attempts to obtain the same introductory reward multiple times are prohibited.
2.8. A confirmed technical failure affecting issuance or activation may be corrected by restoring the original entitlement or an equivalent remedy.
2.9. All new players start at the Starter Rank. Welcome Rewards are available from registration, while premium VIP benefits become accessible upon reaching the required VIP Rank.
2.10. A Welcome Reward ends at the earlier of the end of its validity period, counted from registration, and the player's first withdrawal.
3.1.1. All players automatically become members of the Sportbet.one VIP Club upon registration, starting at the Starter Rank. Access to specific VIP Rewards and benefits depends on the player's current VIP Rank and the applicable eligibility requirements.
3.1.2. The Sportbet.one VIP Club ranks are: Starter; Bronze I–III; Silver I–III; Gold I–III; Platinum I–III; Diamond I–III; Elite I–III; and Infernal. Premium VIP benefits become available starting from Platinum I.
3.1.3. VIP progression is based on qualifying activity under the published VIP Club rules. Void, cancelled, refunded and Freebet-funded stakes do not generate qualifying VIP progress.
3.1.4. The player's rank, available benefits and applicable reward rates are displayed in the VIP Club. Incorrect XP or rank progression resulting from errors or confirmed abuse may be corrected.
3.2.1. Eligible players may receive Rakeback, Cashback, Weekly Rewards, Monthly Rewards, Rank Up Rewards and other benefits based on the requirements of the applicable reward.
3.2.2. Reward percentages may increase as the player progresses through VIP Ranks. The current individual rates are shown in the VIP Club.
3.2.3. Rakeback is earned on eligible real-money activity; Cashback is a separate VIP Reward subject to its own eligibility conditions.
3.2.4. Weekly and Monthly Rewards are issued according to their respective reward cycles and published eligibility conditions.
3.2.5. Rank Up Rewards are granted when a player reaches an eligible VIP Rank. The reward amount depends on the VIP Rank achieved and is displayed in the VIP Club.
3.2.6. VIP Rewards are credited or made available for claiming according to the applicable reward schedule. Where manual claiming is required, players must claim their rewards within the specified validity period. Unclaimed rewards may expire after the applicable deadline. Reward availability, claiming conditions and expiry dates are displayed in the VIP Club.
3.3.1. VIP Tokens allow eligible players to activate VIP Boosts. Tokens have no cash value, cannot be withdrawn and are not transferable.
3.3.2. Monthly Token allowances depend on rank: Platinum I–II: 1; Platinum III: 2; Diamond I–II: 2; Diamond III: 3; Elite I: 3; Elite II–III: 4; Infernal: 5.
3.3.3. Monthly Tokens are credited on the first day of each calendar month and expire on the first day of the following month; they do not roll over.
3.3.4. On a rank increase, the player receives Rank Up Tokens equal to the positive difference between the new rank's monthly quota and the highest monthly quota already accounted for in the current calendar month, regardless of Tokens spent.
3.3.5. Rank Up Tokens expire 30 days from crediting and may remain available beyond the monthly reset. When using Tokens, those with the earliest expiry are spent first.
3.4.1. One VIP Boost costs one VIP Token and remains active for three days after successful activation. To activate a VIP Boost, players must contact VIP Support through one of the supported communication channels. Only one Boost may be active at a time.
3.4.2. VIP Boost effects are: Rakeback +25% relative to the base Rakeback reward; Weekly Reward +20% relative; Monthly Reward +15% relative; Cashback +1 percentage point to the base Cashback rate.
3.4.3. Relative increases multiply the applicable base reward and are not additive percentage-point increases. Cashback is increased by one percentage point.
3.4.4. Tokens are deducted only upon successful activation. An unsuccessful activation must not permanently consume a Token. VIP Boosts do not change VIP XP, rank or qualifying turnover.
3.5.1. Priority VIP Support is available to eligible players from Platinum I through supported communication channels.
3.5.2. Any compensation is subject to verification and authorized approval. Normal correction of an incorrectly settled bet or an owed reward remains separate from discretionary compensation.
3.6.1. A player holding VIP status at another casino or sportsbook may apply for a VIP Rank Transfer, subject to Sportbet.one review and approval.
3.6.2. Verification may require a single unedited screen recording showing the other platform, the account username or ID, VIP status where displayed, and available gaming activity for the most recent three months, including deposits, withdrawals and wagering information.
3.6.3. Sportbet.one may request additional evidence. External VIP status does not guarantee an equivalent Sportbet.one VIP Rank; false or altered evidence may lead to rejection or correction of benefits.
4.1. Free bets may be offered through eligible promotions, VIP benefits or approved compensation, subject to the amount, expiry, markets, eligible sports, bet types and other conditions displayed in the Freebet details.
4.2. Unless expressly stated otherwise, the Freebet stake is not returned with winnings; only the net winnings are paid.
4.3. Freebet validity, settlement, void, cancellation and other restrictions are governed by the specific offer terms and the applicable betting rules.
5.1. Sportbet.one may review duplicate Welcome Reward claims, unusual promotional activity and evidence of reward manipulation using proportionate and documented procedures.
5.2. Where abuse is confirmed, Sportbet.one may correct improperly obtained rewards and associated VIP progress, and take proportionate actions in accordance with applicable rules.
5.3. Questions or disputes concerning eligibility, claims or calculations may be submitted to Customer Support for review.
5.4. Specific published offer terms govern that offer where they differ from these general provisions, subject to mandatory legal requirements and account restrictions.
5.5. The official version of these Terms is in English. Translations are provided for convenience; where permitted by applicable law, the English text prevails in the event of a discrepancy.